Virtulum Terms and Conditions

Virtulum Terms and Conditions

Effective date: Trial end Date
Version: v1.3 – March 2025

These Terms and Conditions (“Terms”) govern your use of the Virtulum platform and services (“Service”) provided by Virtulum Limited (“we,” “us,” “our”). By signing up for a subscription and continuing to use the Service after the 30-day trial period, you (“Subscriber,” “you,” “your”) agree to be bound by these Terms.

These Terms and Conditions (“Terms”) govern your use of the Virtulum platform and services (“Service”) provided by Virtulum Limited (“we,” “us,” “our”). By signing up for a subscription and continuing to use the Service after the 30-day trial period, you (“Subscriber,” “you,” “your”) agree to be bound by these Terms.

These Terms and Conditions (“Terms”) govern your use of the Virtulum platform and services (“Service”) provided by Virtulum Limited (“we,” “us,” “our”). By signing up for a subscription and continuing to use the Service after the 30-day trial period, you (“Subscriber,” “you,” “your”) agree to be bound by these Terms.

These Terms and Conditions (“Terms”) govern your use of the Virtulum platform and services (“Service”) provided by Virtulum Limited (“we,” “us,” “our”). By signing up for a subscription and continuing to use the Service after the 30-day trial period, you (“Subscriber,” “you,” “your”) agree to be bound by these Terms.

These Terms and Conditions (“Terms”) govern your use of the Virtulum platform and services (“Service”) provided by Virtulum Limited (“we,” “us,” “our”). By signing up for a subscription and continuing to use the Service after the 30-day trial period, you (“Subscriber,” “you,” “your”) agree to be bound by these Terms.

1. Contract Duration

1.1 Term Length
Your subscription will begin at the conclusion of the 30-day trial period and continue for a fixed term of 12, 24, or 36 months as agreed upon at sign-up. 1.2 Fixed Price Commitment
Your subscription fee is based on the agreed number of users at sign-up and is fixed for the entire term of the contract, regardless of future increases in user numbers or service usage. This ensures cost certainty for the full contract period. 1.3 Automatic Renewal At the end of the contract term, unless otherwise terminated in writing with at least 30 days' notice, the contract will renew for successive 12-month periods based on your then-current user count and prevailing pricing.

1. Contract Duration

1.1 Term Length
Your subscription will begin at the conclusion of the 30-day trial period and continue for a fixed term of 12, 24, or 36 months as agreed upon at sign-up. 1.2 Fixed Price Commitment
Your subscription fee is based on the agreed number of users at sign-up and is fixed for the entire term of the contract, regardless of future increases in user numbers or service usage. This ensures cost certainty for the full contract period. 1.3 Automatic Renewal At the end of the contract term, unless otherwise terminated in writing with at least 30 days' notice, the contract will renew for successive 12-month periods based on your then-current user count and prevailing pricing.

1. Contract Duration

1.1 Term Length
Your subscription will begin at the conclusion of the 30-day trial period and continue for a fixed term of 12, 24, or 36 months as agreed upon at sign-up. 1.2 Fixed Price Commitment
Your subscription fee is based on the agreed number of users at sign-up and is fixed for the entire term of the contract, regardless of future increases in user numbers or service usage. This ensures cost certainty for the full contract period. 1.3 Automatic Renewal At the end of the contract term, unless otherwise terminated in writing with at least 30 days' notice, the contract will renew for successive 12-month periods based on your then-current user count and prevailing pricing.

1. Contract Duration

1.1 Term Length
Your subscription will begin at the conclusion of the 30-day trial period and continue for a fixed term of 12, 24, or 36 months as agreed upon at sign-up. 1.2 Fixed Price Commitment
Your subscription fee is based on the agreed number of users at sign-up and is fixed for the entire term of the contract, regardless of future increases in user numbers or service usage. This ensures cost certainty for the full contract period. 1.3 Automatic Renewal At the end of the contract term, unless otherwise terminated in writing with at least 30 days' notice, the contract will renew for successive 12-month periods based on your then-current user count and prevailing pricing.

1. Contract Duration

1.1 Term Length
Your subscription will begin at the conclusion of the 30-day trial period and continue for a fixed term of 12, 24, or 36 months as agreed upon at sign-up. 1.2 Fixed Price Commitment
Your subscription fee is based on the agreed number of users at sign-up and is fixed for the entire term of the contract, regardless of future increases in user numbers or service usage. This ensures cost certainty for the full contract period. 1.3 Automatic Renewal At the end of the contract term, unless otherwise terminated in writing with at least 30 days' notice, the contract will renew for successive 12-month periods based on your then-current user count and prevailing pricing.

2. Trial Period and Subscription Commencement

2.1 Trial Period New subscribers are entitled to a 30-day free trial to evaluate the Service. 2.2 Subscription Activation To continue using the Service after the trial period, you must confirm acceptance of the initial quotation and agree to the selected contract term. 2.3 Payment Terms Post-Trial Your first invoice will be generated upon the conclusion of the trial and is due within 7 days. Failure to pay within this timeframe may result in suspension of access.

2. Trial Period and Subscription Commencement

2.1 Trial Period New subscribers are entitled to a 30-day free trial to evaluate the Service. 2.2 Subscription Activation To continue using the Service after the trial period, you must confirm acceptance of the initial quotation and agree to the selected contract term. 2.3 Payment Terms Post-Trial Your first invoice will be generated upon the conclusion of the trial and is due within 7 days. Failure to pay within this timeframe may result in suspension of access.

2. Trial Period and Subscription Commencement

2.1 Trial Period New subscribers are entitled to a 30-day free trial to evaluate the Service. 2.2 Subscription Activation To continue using the Service after the trial period, you must confirm acceptance of the initial quotation and agree to the selected contract term. 2.3 Payment Terms Post-Trial Your first invoice will be generated upon the conclusion of the trial and is due within 7 days. Failure to pay within this timeframe may result in suspension of access.

2. Trial Period and Subscription Commencement

2.1 Trial Period New subscribers are entitled to a 30-day free trial to evaluate the Service. 2.2 Subscription Activation To continue using the Service after the trial period, you must confirm acceptance of the initial quotation and agree to the selected contract term. 2.3 Payment Terms Post-Trial Your first invoice will be generated upon the conclusion of the trial and is due within 7 days. Failure to pay within this timeframe may result in suspension of access.

2. Trial Period and Subscription Commencement

2.1 Trial Period New subscribers are entitled to a 30-day free trial to evaluate the Service. 2.2 Subscription Activation To continue using the Service after the trial period, you must confirm acceptance of the initial quotation and agree to the selected contract term. 2.3 Payment Terms Post-Trial Your first invoice will be generated upon the conclusion of the trial and is due within 7 days. Failure to pay within this timeframe may result in suspension of access.

3. Services Provided

3.1 Software Access Virtulum provides access to its software platform and related services as outlined in your quotation or service agreement. 3.2 Updates and Enhancements All platform updates, enhancements, new features, and any reasonable custom requests (e.g., form creation, process changes) are included in your fixed subscription cost. 3.3 Acceptable Use You agree not to use the Service in any way that: – Violates applicable laws or regulations; – Attempts to gain unauthorised access to the system; – Harms, disables, or disrupts the Service or its performance; – Transmits malicious software or harmful code; – Infringes on the intellectual property rights of others. 3.4 Service Changes We reserve the right to modify, update, or discontinue any part of the Service. Significant changes that materially reduce functionality will be communicated to you in advance. 3.5 Integrations & API Usage Where integrations or APIs are made available, you are responsible for the secure use and management of your data. Misuse or abuse of any integration features or APIs may result in restricted access or suspension.

3. Services Provided

3.1 Software Access Virtulum provides access to its software platform and related services as outlined in your quotation or service agreement. 3.2 Updates and Enhancements All platform updates, enhancements, new features, and any reasonable custom requests (e.g., form creation, process changes) are included in your fixed subscription cost. 3.3 Acceptable Use You agree not to use the Service in any way that: – Violates applicable laws or regulations; – Attempts to gain unauthorised access to the system; – Harms, disables, or disrupts the Service or its performance; – Transmits malicious software or harmful code; – Infringes on the intellectual property rights of others. 3.4 Service Changes We reserve the right to modify, update, or discontinue any part of the Service. Significant changes that materially reduce functionality will be communicated to you in advance. 3.5 Integrations & API Usage Where integrations or APIs are made available, you are responsible for the secure use and management of your data. Misuse or abuse of any integration features or APIs may result in restricted access or suspension.

3. Services Provided

3.1 Software Access Virtulum provides access to its software platform and related services as outlined in your quotation or service agreement. 3.2 Updates and Enhancements All platform updates, enhancements, new features, and any reasonable custom requests (e.g., form creation, process changes) are included in your fixed subscription cost. 3.3 Acceptable Use You agree not to use the Service in any way that: – Violates applicable laws or regulations; – Attempts to gain unauthorised access to the system; – Harms, disables, or disrupts the Service or its performance; – Transmits malicious software or harmful code; – Infringes on the intellectual property rights of others. 3.4 Service Changes We reserve the right to modify, update, or discontinue any part of the Service. Significant changes that materially reduce functionality will be communicated to you in advance. 3.5 Integrations & API Usage Where integrations or APIs are made available, you are responsible for the secure use and management of your data. Misuse or abuse of any integration features or APIs may result in restricted access or suspension.

3. Services Provided

3.1 Software Access Virtulum provides access to its software platform and related services as outlined in your quotation or service agreement. 3.2 Updates and Enhancements All platform updates, enhancements, new features, and any reasonable custom requests (e.g., form creation, process changes) are included in your fixed subscription cost. 3.3 Acceptable Use You agree not to use the Service in any way that: – Violates applicable laws or regulations; – Attempts to gain unauthorised access to the system; – Harms, disables, or disrupts the Service or its performance; – Transmits malicious software or harmful code; – Infringes on the intellectual property rights of others. 3.4 Service Changes We reserve the right to modify, update, or discontinue any part of the Service. Significant changes that materially reduce functionality will be communicated to you in advance. 3.5 Integrations & API Usage Where integrations or APIs are made available, you are responsible for the secure use and management of your data. Misuse or abuse of any integration features or APIs may result in restricted access or suspension.

3. Services Provided

3.1 Software Access Virtulum provides access to its software platform and related services as outlined in your quotation or service agreement. 3.2 Updates and Enhancements All platform updates, enhancements, new features, and any reasonable custom requests (e.g., form creation, process changes) are included in your fixed subscription cost. 3.3 Acceptable Use You agree not to use the Service in any way that: – Violates applicable laws or regulations; – Attempts to gain unauthorised access to the system; – Harms, disables, or disrupts the Service or its performance; – Transmits malicious software or harmful code; – Infringes on the intellectual property rights of others. 3.4 Service Changes We reserve the right to modify, update, or discontinue any part of the Service. Significant changes that materially reduce functionality will be communicated to you in advance. 3.5 Integrations & API Usage Where integrations or APIs are made available, you are responsible for the secure use and management of your data. Misuse or abuse of any integration features or APIs may result in restricted access or suspension.

4. Fees and Payment Terms

4.1 Subscription Fee The monthly subscription fee is as per the initial quotation and includes access for the agreed number of users at sign-up. This fee is fixed for the duration of your contract. 4.2 Additional Charges Only the following items will incur additional charges: – Global Watchlist requests; – DBS check requests; – SMS messaging usage; – Other chargeable bolt-ons as agreed in writing. 4.3 Monthly Billing Invoices are generated on the 1st of each month, with 7-day payment terms. Payment must be made via direct debit or an approved payment method. 4.4 VAT All fees and charges under these Terms are exclusive of VAT, which shall be added to each invoice at the prevailing rate (currently 20%). 4.5 Late Payments Late payments will incur interest at 8% above the Bank of England base rate, accruing daily from the due date. Persistent non-payment may result in service suspension or termination. 4.6 No Refunds All payments made under these Terms are non-refundable, except where required by law or expressly agreed in writing.

4. Fees and Payment Terms

4.1 Subscription Fee The monthly subscription fee is as per the initial quotation and includes access for the agreed number of users at sign-up. This fee is fixed for the duration of your contract. 4.2 Additional Charges Only the following items will incur additional charges: – Global Watchlist requests; – DBS check requests; – SMS messaging usage; – Other chargeable bolt-ons as agreed in writing. 4.3 Monthly Billing Invoices are generated on the 1st of each month, with 7-day payment terms. Payment must be made via direct debit or an approved payment method. 4.4 VAT All fees and charges under these Terms are exclusive of VAT, which shall be added to each invoice at the prevailing rate (currently 20%). 4.5 Late Payments Late payments will incur interest at 8% above the Bank of England base rate, accruing daily from the due date. Persistent non-payment may result in service suspension or termination. 4.6 No Refunds All payments made under these Terms are non-refundable, except where required by law or expressly agreed in writing.

4. Fees and Payment Terms

4.1 Subscription Fee The monthly subscription fee is as per the initial quotation and includes access for the agreed number of users at sign-up. This fee is fixed for the duration of your contract. 4.2 Additional Charges Only the following items will incur additional charges: – Global Watchlist requests; – DBS check requests; – SMS messaging usage; – Other chargeable bolt-ons as agreed in writing. 4.3 Monthly Billing Invoices are generated on the 1st of each month, with 7-day payment terms. Payment must be made via direct debit or an approved payment method. 4.4 VAT All fees and charges under these Terms are exclusive of VAT, which shall be added to each invoice at the prevailing rate (currently 20%). 4.5 Late Payments Late payments will incur interest at 8% above the Bank of England base rate, accruing daily from the due date. Persistent non-payment may result in service suspension or termination. 4.6 No Refunds All payments made under these Terms are non-refundable, except where required by law or expressly agreed in writing.

4. Fees and Payment Terms

4.1 Subscription Fee The monthly subscription fee is as per the initial quotation and includes access for the agreed number of users at sign-up. This fee is fixed for the duration of your contract. 4.2 Additional Charges Only the following items will incur additional charges: – Global Watchlist requests; – DBS check requests; – SMS messaging usage; – Other chargeable bolt-ons as agreed in writing. 4.3 Monthly Billing Invoices are generated on the 1st of each month, with 7-day payment terms. Payment must be made via direct debit or an approved payment method. 4.4 VAT All fees and charges under these Terms are exclusive of VAT, which shall be added to each invoice at the prevailing rate (currently 20%). 4.5 Late Payments Late payments will incur interest at 8% above the Bank of England base rate, accruing daily from the due date. Persistent non-payment may result in service suspension or termination. 4.6 No Refunds All payments made under these Terms are non-refundable, except where required by law or expressly agreed in writing.

4. Fees and Payment Terms

4.1 Subscription Fee The monthly subscription fee is as per the initial quotation and includes access for the agreed number of users at sign-up. This fee is fixed for the duration of your contract. 4.2 Additional Charges Only the following items will incur additional charges: – Global Watchlist requests; – DBS check requests; – SMS messaging usage; – Other chargeable bolt-ons as agreed in writing. 4.3 Monthly Billing Invoices are generated on the 1st of each month, with 7-day payment terms. Payment must be made via direct debit or an approved payment method. 4.4 VAT All fees and charges under these Terms are exclusive of VAT, which shall be added to each invoice at the prevailing rate (currently 20%). 4.5 Late Payments Late payments will incur interest at 8% above the Bank of England base rate, accruing daily from the due date. Persistent non-payment may result in service suspension or termination. 4.6 No Refunds All payments made under these Terms are non-refundable, except where required by law or expressly agreed in writing.

5. Service Level Agreement (SLA)

5.1 Uptime Guarantee We guarantee 98% uptime per calendar month, excluding scheduled maintenance or events defined under Section 13 (Force Majeure). 5.2 Maintenance Notifications Planned downtime will be communicated at least 24 hours in advance and typically scheduled during off-peak hours. 5.3 Support Response Support issues will be acknowledged within 72 hours of receipt. 5.4 Beta Acknowledgment You acknowledge that the platform may still be in a beta testing phase, during which performance may occasionally be affected. No downtime compensation is offered during this phase. 5.5 Audit Logs Virtulum maintains internal audit logs of platform usage for system integrity and security. These may be made available to subscribers upon request, subject to reasonable limits and review.

5. Service Level Agreement (SLA)

5.1 Uptime Guarantee We guarantee 98% uptime per calendar month, excluding scheduled maintenance or events defined under Section 13 (Force Majeure). 5.2 Maintenance Notifications Planned downtime will be communicated at least 24 hours in advance and typically scheduled during off-peak hours. 5.3 Support Response Support issues will be acknowledged within 72 hours of receipt. 5.4 Beta Acknowledgment You acknowledge that the platform may still be in a beta testing phase, during which performance may occasionally be affected. No downtime compensation is offered during this phase. 5.5 Audit Logs Virtulum maintains internal audit logs of platform usage for system integrity and security. These may be made available to subscribers upon request, subject to reasonable limits and review.

5. Service Level Agreement (SLA)

5.1 Uptime Guarantee We guarantee 98% uptime per calendar month, excluding scheduled maintenance or events defined under Section 13 (Force Majeure). 5.2 Maintenance Notifications Planned downtime will be communicated at least 24 hours in advance and typically scheduled during off-peak hours. 5.3 Support Response Support issues will be acknowledged within 72 hours of receipt. 5.4 Beta Acknowledgment You acknowledge that the platform may still be in a beta testing phase, during which performance may occasionally be affected. No downtime compensation is offered during this phase. 5.5 Audit Logs Virtulum maintains internal audit logs of platform usage for system integrity and security. These may be made available to subscribers upon request, subject to reasonable limits and review.

5. Service Level Agreement (SLA)

5.1 Uptime Guarantee We guarantee 98% uptime per calendar month, excluding scheduled maintenance or events defined under Section 13 (Force Majeure). 5.2 Maintenance Notifications Planned downtime will be communicated at least 24 hours in advance and typically scheduled during off-peak hours. 5.3 Support Response Support issues will be acknowledged within 72 hours of receipt. 5.4 Beta Acknowledgment You acknowledge that the platform may still be in a beta testing phase, during which performance may occasionally be affected. No downtime compensation is offered during this phase. 5.5 Audit Logs Virtulum maintains internal audit logs of platform usage for system integrity and security. These may be made available to subscribers upon request, subject to reasonable limits and review.

5. Service Level Agreement (SLA)

5.1 Uptime Guarantee We guarantee 98% uptime per calendar month, excluding scheduled maintenance or events defined under Section 13 (Force Majeure). 5.2 Maintenance Notifications Planned downtime will be communicated at least 24 hours in advance and typically scheduled during off-peak hours. 5.3 Support Response Support issues will be acknowledged within 72 hours of receipt. 5.4 Beta Acknowledgment You acknowledge that the platform may still be in a beta testing phase, during which performance may occasionally be affected. No downtime compensation is offered during this phase. 5.5 Audit Logs Virtulum maintains internal audit logs of platform usage for system integrity and security. These may be made available to subscribers upon request, subject to reasonable limits and review.

6. Cancellation and Termination

6.1 Early Termination If you terminate the agreement without cause before the end of the contract term, you agree to pay an early termination fee equal to 50% of the remaining contract value. 6.2 Termination for Cause Either party may terminate this agreement if the other party materially breaches these Terms and fails to remedy such breach within 30 days of written notice. 6.3 Data Retrieval and Deletion – Data Retrieval: You may request a data export within 30 days of termination. – Data Deletion: We reserve the right to permanently delete all account data after 31 days if no request is made. 6.4 Suspension Rights We reserve the right to suspend access to the Service at any time without notice in cases of suspected misuse, security threat, or material breach of these Terms.

6. Cancellation and Termination

6.1 Early Termination If you terminate the agreement without cause before the end of the contract term, you agree to pay an early termination fee equal to 50% of the remaining contract value. 6.2 Termination for Cause Either party may terminate this agreement if the other party materially breaches these Terms and fails to remedy such breach within 30 days of written notice. 6.3 Data Retrieval and Deletion – Data Retrieval: You may request a data export within 30 days of termination. – Data Deletion: We reserve the right to permanently delete all account data after 31 days if no request is made. 6.4 Suspension Rights We reserve the right to suspend access to the Service at any time without notice in cases of suspected misuse, security threat, or material breach of these Terms.

6. Cancellation and Termination

6.1 Early Termination If you terminate the agreement without cause before the end of the contract term, you agree to pay an early termination fee equal to 50% of the remaining contract value. 6.2 Termination for Cause Either party may terminate this agreement if the other party materially breaches these Terms and fails to remedy such breach within 30 days of written notice. 6.3 Data Retrieval and Deletion – Data Retrieval: You may request a data export within 30 days of termination. – Data Deletion: We reserve the right to permanently delete all account data after 31 days if no request is made. 6.4 Suspension Rights We reserve the right to suspend access to the Service at any time without notice in cases of suspected misuse, security threat, or material breach of these Terms.

6. Cancellation and Termination

6.1 Early Termination If you terminate the agreement without cause before the end of the contract term, you agree to pay an early termination fee equal to 50% of the remaining contract value. 6.2 Termination for Cause Either party may terminate this agreement if the other party materially breaches these Terms and fails to remedy such breach within 30 days of written notice. 6.3 Data Retrieval and Deletion – Data Retrieval: You may request a data export within 30 days of termination. – Data Deletion: We reserve the right to permanently delete all account data after 31 days if no request is made. 6.4 Suspension Rights We reserve the right to suspend access to the Service at any time without notice in cases of suspected misuse, security threat, or material breach of these Terms.

6. Cancellation and Termination

6.1 Early Termination If you terminate the agreement without cause before the end of the contract term, you agree to pay an early termination fee equal to 50% of the remaining contract value. 6.2 Termination for Cause Either party may terminate this agreement if the other party materially breaches these Terms and fails to remedy such breach within 30 days of written notice. 6.3 Data Retrieval and Deletion – Data Retrieval: You may request a data export within 30 days of termination. – Data Deletion: We reserve the right to permanently delete all account data after 31 days if no request is made. 6.4 Suspension Rights We reserve the right to suspend access to the Service at any time without notice in cases of suspected misuse, security threat, or material breach of these Terms.

7. Limitation of Liability

7.1 Maximum Liability Our total liability shall not exceed the total subscription fees paid by you in the 12 months prior to the claim. 7.2 Exclusion of Damages We are not liable for any indirect, incidental, special, or consequential damages arising from the use of the Service.

7. Limitation of Liability

7.1 Maximum Liability Our total liability shall not exceed the total subscription fees paid by you in the 12 months prior to the claim. 7.2 Exclusion of Damages We are not liable for any indirect, incidental, special, or consequential damages arising from the use of the Service.

7. Limitation of Liability

7.1 Maximum Liability Our total liability shall not exceed the total subscription fees paid by you in the 12 months prior to the claim. 7.2 Exclusion of Damages We are not liable for any indirect, incidental, special, or consequential damages arising from the use of the Service.

7. Limitation of Liability

7.1 Maximum Liability Our total liability shall not exceed the total subscription fees paid by you in the 12 months prior to the claim. 7.2 Exclusion of Damages We are not liable for any indirect, incidental, special, or consequential damages arising from the use of the Service.

7. Limitation of Liability

7.1 Maximum Liability Our total liability shall not exceed the total subscription fees paid by you in the 12 months prior to the claim. 7.2 Exclusion of Damages We are not liable for any indirect, incidental, special, or consequential damages arising from the use of the Service.

8. Confidentiality

8.1 Confidential Information Both parties agree to protect each other's confidential information and not to disclose it without prior written consent, unless required by law.

8. Confidentiality

8.1 Confidential Information Both parties agree to protect each other's confidential information and not to disclose it without prior written consent, unless required by law.

8. Confidentiality

8.1 Confidential Information Both parties agree to protect each other's confidential information and not to disclose it without prior written consent, unless required by law.

8. Confidentiality

8.1 Confidential Information Both parties agree to protect each other's confidential information and not to disclose it without prior written consent, unless required by law.

8. Confidentiality

8.1 Confidential Information Both parties agree to protect each other's confidential information and not to disclose it without prior written consent, unless required by law.

9. Intellectual Property

9.1 Ownership All intellectual property rights in the software and services remain the exclusive property of Virtulum. 9.2 License You are granted a non-exclusive, non-transferable license to use the Service during the term of your contract. 9.3 Feedback Any feedback, suggestions, or ideas provided by you may be used by us without limitation or obligation. You grant Virtulum a royalty-free, perpetual license to use such feedback. 9.4 Third-Party Components The Service may contain or rely upon third-party or open-source components. Such components are governed by their respective licenses. Virtulum provides no additional warranties regarding third-party software.

9. Intellectual Property

9.1 Ownership All intellectual property rights in the software and services remain the exclusive property of Virtulum. 9.2 License You are granted a non-exclusive, non-transferable license to use the Service during the term of your contract. 9.3 Feedback Any feedback, suggestions, or ideas provided by you may be used by us without limitation or obligation. You grant Virtulum a royalty-free, perpetual license to use such feedback. 9.4 Third-Party Components The Service may contain or rely upon third-party or open-source components. Such components are governed by their respective licenses. Virtulum provides no additional warranties regarding third-party software.

9. Intellectual Property

9.1 Ownership All intellectual property rights in the software and services remain the exclusive property of Virtulum. 9.2 License You are granted a non-exclusive, non-transferable license to use the Service during the term of your contract. 9.3 Feedback Any feedback, suggestions, or ideas provided by you may be used by us without limitation or obligation. You grant Virtulum a royalty-free, perpetual license to use such feedback. 9.4 Third-Party Components The Service may contain or rely upon third-party or open-source components. Such components are governed by their respective licenses. Virtulum provides no additional warranties regarding third-party software.

9. Intellectual Property

9.1 Ownership All intellectual property rights in the software and services remain the exclusive property of Virtulum. 9.2 License You are granted a non-exclusive, non-transferable license to use the Service during the term of your contract. 9.3 Feedback Any feedback, suggestions, or ideas provided by you may be used by us without limitation or obligation. You grant Virtulum a royalty-free, perpetual license to use such feedback. 9.4 Third-Party Components The Service may contain or rely upon third-party or open-source components. Such components are governed by their respective licenses. Virtulum provides no additional warranties regarding third-party software.

9. Intellectual Property

9.1 Ownership All intellectual property rights in the software and services remain the exclusive property of Virtulum. 9.2 License You are granted a non-exclusive, non-transferable license to use the Service during the term of your contract. 9.3 Feedback Any feedback, suggestions, or ideas provided by you may be used by us without limitation or obligation. You grant Virtulum a royalty-free, perpetual license to use such feedback. 9.4 Third-Party Components The Service may contain or rely upon third-party or open-source components. Such components are governed by their respective licenses. Virtulum provides no additional warranties regarding third-party software.

10. User Responsibilities

10.1 Lawful Use You agree to use the Service only in compliance with all applicable laws and regulations. 10.2 Account Security You are responsible for keeping your login credentials secure and for all activity under your account.

10. User Responsibilities

10.1 Lawful Use You agree to use the Service only in compliance with all applicable laws and regulations. 10.2 Account Security You are responsible for keeping your login credentials secure and for all activity under your account.

10. User Responsibilities

10.1 Lawful Use You agree to use the Service only in compliance with all applicable laws and regulations. 10.2 Account Security You are responsible for keeping your login credentials secure and for all activity under your account.

10. User Responsibilities

10.1 Lawful Use You agree to use the Service only in compliance with all applicable laws and regulations. 10.2 Account Security You are responsible for keeping your login credentials secure and for all activity under your account.

10. User Responsibilities

10.1 Lawful Use You agree to use the Service only in compliance with all applicable laws and regulations. 10.2 Account Security You are responsible for keeping your login credentials secure and for all activity under your account.

11. Data Protection and Privacy

11.1 Privacy Compliance We process personal data in accordance with applicable UK data protection laws. Full details are available in our Privacy Policy. 11.2 Marketing Communications You may receive occasional updates or marketing communications from us. You can opt out at any time. 11.3 Data Breach Notification In the event of a confirmed data breach that affects your data, we will notify you without undue delay and provide information on the nature of the breach, its impact, and the steps taken in response. 11.4 Data Residency All client data is stored in secure UK-based data centres. We do not transfer your data outside of the UK without your prior written consent.

11. Data Protection and Privacy

11.1 Privacy Compliance We process personal data in accordance with applicable UK data protection laws. Full details are available in our Privacy Policy. 11.2 Marketing Communications You may receive occasional updates or marketing communications from us. You can opt out at any time. 11.3 Data Breach Notification In the event of a confirmed data breach that affects your data, we will notify you without undue delay and provide information on the nature of the breach, its impact, and the steps taken in response. 11.4 Data Residency All client data is stored in secure UK-based data centres. We do not transfer your data outside of the UK without your prior written consent.

11. Data Protection and Privacy

11.1 Privacy Compliance We process personal data in accordance with applicable UK data protection laws. Full details are available in our Privacy Policy. 11.2 Marketing Communications You may receive occasional updates or marketing communications from us. You can opt out at any time. 11.3 Data Breach Notification In the event of a confirmed data breach that affects your data, we will notify you without undue delay and provide information on the nature of the breach, its impact, and the steps taken in response. 11.4 Data Residency All client data is stored in secure UK-based data centres. We do not transfer your data outside of the UK without your prior written consent.

11. Data Protection and Privacy

11.1 Privacy Compliance We process personal data in accordance with applicable UK data protection laws. Full details are available in our Privacy Policy. 11.2 Marketing Communications You may receive occasional updates or marketing communications from us. You can opt out at any time. 11.3 Data Breach Notification In the event of a confirmed data breach that affects your data, we will notify you without undue delay and provide information on the nature of the breach, its impact, and the steps taken in response. 11.4 Data Residency All client data is stored in secure UK-based data centres. We do not transfer your data outside of the UK without your prior written consent.

11. Data Protection and Privacy

11.1 Privacy Compliance We process personal data in accordance with applicable UK data protection laws. Full details are available in our Privacy Policy. 11.2 Marketing Communications You may receive occasional updates or marketing communications from us. You can opt out at any time. 11.3 Data Breach Notification In the event of a confirmed data breach that affects your data, we will notify you without undue delay and provide information on the nature of the breach, its impact, and the steps taken in response. 11.4 Data Residency All client data is stored in secure UK-based data centres. We do not transfer your data outside of the UK without your prior written consent.

12. Subprocessors and Third-Party Services

We may use trusted third-party providers ("Subprocessors") to support delivery of the Service, such as hosting, SMS, or communication tools. A list of subprocessors is available upon request. We remain fully responsible for their compliance with applicable obligations under this agreement.

12. Subprocessors and Third-Party Services

We may use trusted third-party providers ("Subprocessors") to support delivery of the Service, such as hosting, SMS, or communication tools. A list of subprocessors is available upon request. We remain fully responsible for their compliance with applicable obligations under this agreement.

12. Subprocessors and Third-Party Services

We may use trusted third-party providers ("Subprocessors") to support delivery of the Service, such as hosting, SMS, or communication tools. A list of subprocessors is available upon request. We remain fully responsible for their compliance with applicable obligations under this agreement.

12. Subprocessors and Third-Party Services

We may use trusted third-party providers ("Subprocessors") to support delivery of the Service, such as hosting, SMS, or communication tools. A list of subprocessors is available upon request. We remain fully responsible for their compliance with applicable obligations under this agreement.

12. Subprocessors and Third-Party Services

We may use trusted third-party providers ("Subprocessors") to support delivery of the Service, such as hosting, SMS, or communication tools. A list of subprocessors is available upon request. We remain fully responsible for their compliance with applicable obligations under this agreement.

13. Force Majeure

Neither party will be liable for delays or failure to perform caused by events beyond reasonable control, including but not limited to natural disasters, government action, or internet failures.

13. Force Majeure

Neither party will be liable for delays or failure to perform caused by events beyond reasonable control, including but not limited to natural disasters, government action, or internet failures.

13. Force Majeure

Neither party will be liable for delays or failure to perform caused by events beyond reasonable control, including but not limited to natural disasters, government action, or internet failures.

13. Force Majeure

Neither party will be liable for delays or failure to perform caused by events beyond reasonable control, including but not limited to natural disasters, government action, or internet failures.

13. Force Majeure

Neither party will be liable for delays or failure to perform caused by events beyond reasonable control, including but not limited to natural disasters, government action, or internet failures.

14. Governing Law and Dispute Resolution

14.1 Governing Law These Terms shall be governed by the laws of England and Wales. 14.2 Jurisdiction Any disputes shall be resolved exclusively in the courts of England and Wales.

14. Governing Law and Dispute Resolution

14.1 Governing Law These Terms shall be governed by the laws of England and Wales. 14.2 Jurisdiction Any disputes shall be resolved exclusively in the courts of England and Wales.

14. Governing Law and Dispute Resolution

14.1 Governing Law These Terms shall be governed by the laws of England and Wales. 14.2 Jurisdiction Any disputes shall be resolved exclusively in the courts of England and Wales.

14. Governing Law and Dispute Resolution

14.1 Governing Law These Terms shall be governed by the laws of England and Wales. 14.2 Jurisdiction Any disputes shall be resolved exclusively in the courts of England and Wales.

14. Governing Law and Dispute Resolution

14.1 Governing Law These Terms shall be governed by the laws of England and Wales. 14.2 Jurisdiction Any disputes shall be resolved exclusively in the courts of England and Wales.

15. Amendments

Any modifications to these Terms must be made in writing and signed by both parties.

15. Amendments

Any modifications to these Terms must be made in writing and signed by both parties.

15. Amendments

Any modifications to these Terms must be made in writing and signed by both parties.

15. Amendments

Any modifications to these Terms must be made in writing and signed by both parties.

15. Amendments

Any modifications to these Terms must be made in writing and signed by both parties.

16. Entire Agreement

These Terms constitute the entire agreement between you and Virtulum and supersede all prior agreements, oral or written.

16. Entire Agreement

These Terms constitute the entire agreement between you and Virtulum and supersede all prior agreements, oral or written.

16. Entire Agreement

These Terms constitute the entire agreement between you and Virtulum and supersede all prior agreements, oral or written.

16. Entire Agreement

These Terms constitute the entire agreement between you and Virtulum and supersede all prior agreements, oral or written.

16. Entire Agreement

These Terms constitute the entire agreement between you and Virtulum and supersede all prior agreements, oral or written.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Assignment

Virtulum may assign or transfer its rights and obligations under these Terms in the event of a merger, acquisition, or corporate restructuring. You may not assign or transfer your rights without prior written consent from Virtulum.

18. Assignment

Virtulum may assign or transfer its rights and obligations under these Terms in the event of a merger, acquisition, or corporate restructuring. You may not assign or transfer your rights without prior written consent from Virtulum.

18. Assignment

Virtulum may assign or transfer its rights and obligations under these Terms in the event of a merger, acquisition, or corporate restructuring. You may not assign or transfer your rights without prior written consent from Virtulum.

18. Assignment

Virtulum may assign or transfer its rights and obligations under these Terms in the event of a merger, acquisition, or corporate restructuring. You may not assign or transfer your rights without prior written consent from Virtulum.

18. Assignment

Virtulum may assign or transfer its rights and obligations under these Terms in the event of a merger, acquisition, or corporate restructuring. You may not assign or transfer your rights without prior written consent from Virtulum.

19. Notices

All notices should be sent in writing to admin@virtulum.co.uk.

19. Notices

All notices should be sent in writing to admin@virtulum.co.uk.

19. Notices

All notices should be sent in writing to admin@virtulum.co.uk.

19. Notices

All notices should be sent in writing to admin@virtulum.co.uk.

19. Notices

All notices should be sent in writing to admin@virtulum.co.uk.